Central to the success of any recruitment process is to conduct the entire procedure in a way that is seen to be professional, yet transparent, but also fair. If this is not done, your dental office could be in breach of local recruitment regulations and laws, which could result in a law suit, not to mention the damage to the dental offices brand and reputation locally, according to DentReps. If one of your candidates believes that your recruitment procedures are unfair or unprofessional, they will be quick to communicate their views online, via Twitter and other industry forums.
Worse still, they may leave a negative review of your practice, which can not only damage the calibre of employee you an attract, but it can also put patients off visiting your practice. Many candidates will be speaking to their fellow dental job seekers, and if they say they had a bad experience, it may put off others from applying. The last thing you want to do is to miss out on the best candidates.
So, how can your dental office improve the candidate experience within your practice?
Communicate with all Your Applicants
The vast majority of candidates will have spent a lot of time carefully refining and writing their application to work for you, so the least you should be doing is to keep each candidate updated regarding their application. The number one “pet hate” for candidates in the recruitment process is when they hear nothing from the employer after an interview. If you are not taking a candidate further, let them know!
How Can a Candidate Improve for the Future?
If you have rejected a candidate, it is recommended that you say how they can improve their chances of landing the position in the future. Whether it was their interview technique, or their level of experience, this can really help someone in their job search moving forward. Also, to save on recruitment costs for the future, it is recommended that you keep their application saved.
Study Your Candidate Experience
For analysing your own candidate experience, why not ask your newly employed employees about their experience? This is a great way to get free tips on how to improve. They may say that it was a great experience – you never know. You could make all the employees fill out an anonymous survey to encourage truthful responses. If you chat with your employees, it will make them feel engaged and show that their view really does matter.
How else can you improve the candidate experience? Read our guide here – https://www.dentreps.com/blog/improving-the-candidate-experience/.